1. About GetResponse
GetResponse is a company based in Poland that offers email marketing, automation, and online campaign tools. This privacy policy explains how we collect, use, and protect your personal data when you use our platform or services.
2. The Type of Data We Collect
We collect different types of personal information to help provide our services, including:
Contact details – like your name, email address, phone number, and company name.
Account details – including payment information and login credentials.
Usage data – such as how you use our website and tools, including browser type and visited pages.
Subscriber data – details about your customers or contacts that you add to your account.
3. How We Use Your Personal Information
We use your personal data to:
Provide and manage our email marketing and automation services.
Process payments and manage your subscription.
Communicate with you about updates, offers, and support.
Improve our platform and customer experience.
Meet legal and regulatory requirements.
We do not sell your personal data to anyone.
4. Sharing Your Information
We may share your data only when necessary and only with:
Service providers who help us operate our services, such as payment processors or hosting services.
Legal authorities when we are required to comply with laws or protect our legal rights.
5. Your Privacy Rights
You have control over your personal data. You can:
Ask for a copy of your data.
Request corrections if your data is incorrect.
Ask us to delete your information.
Withdraw your consent for marketing messages.
Object to or restrict certain uses of your data.
Request that we send your data to another service (data portability).
To use these rights, contact our support team.
6. How We Keep Your Data Safe
We use strong security practices to protect your information. These include:
Data encryption during transmission.
Secure data storage.
Limited access to your personal data.
Regular security reviews and updates.
7. How Long We Keep Your Data
We keep your personal data:
As long as you have an active account.
For a short time after you cancel, in case you want to reactivate.
As long as the law requires us to keep it.
8. Cookies and Tracking
Our website uses cookies and similar tools to:
Help the website work properly.
Remember your preferences.
Analyze how visitors use the site.
Show personalized content and ads.
You can control cookies through your browser settings.
9. Transfers of Your Data
If we need to transfer your data outside the European Economic Area (EEA), we make sure your data is protected with legal safeguards like standard contract clauses or approved countries.
10. Policy Updates
We may change this privacy policy from time to time. If there are important updates, we will let you know. You should check this page occasionally to stay informed about how we handle your data.